ABOUT

A little about me.
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“ Information Technology Professional ”

Innovative Technology Leader, Project Manager and IT Expert with more than 18 years of experience building state of the art technology operations for startup, medium sized and high-growth organizations. Strong Team Builder and Technology Trainer who delivers user friendly solutions that achieve and surpass user experience and goals.

Great business planner who has saved hundreds of thousands of dollars in technology costs through strategic partnerships, collaboration and technical innovation. Trusted Advisor to senior executives.

Using technology to bridge gaps, drive performance and increase quality results.

“Achievements come from skills.”

SKILLS

What I am particularly good at.

IT Operations

Team Leadership
ITIL
Change Management

IT Services Management

Process Improvement
Technical Support
Service Delivery

Project Management

Timeline
Budget
Lifecycle

System Administration

Linux / Unix
Microsoft Windows Client / Server
Cloud Computing

“18 years of experience and counting.”

EMPLOYMENT

My work experience.
Freelance Consultant - 2014 to present
Technology Leader, Project Manager, IT Expert

I use my expertise to bridge gaps between businesses and IT, open dialogue to explore opportunities and help them understand their needs. I work with their existing teams to focus on the business impact IT as a service centric operation can have, help them set KPI, choose the best tools for the job, plan and polish their online presence and whatever they may need between that and success.

NUAIR Shanghai Compressors & Tools co. Ltd - 2007 to 2014
ICT Manager

I lead the APAC ICT team and report directly to the Italian CIO. We maintained and expand a fast growing company network (800+ employees) and managed all the communications (PBX, VPN, Video Conference). We also managed all IT Systems (AS400 ERP, Mail, Active Directory), third party suppliers and Security Systems (Perimeter Alarm, CCTV). The ICT team followed the ITIL model and principles with written and standardized procedures awarded by the ISO9001 certification and a perfect score during US C-TPAT audits (Customs-Trade Partnership Against Terrorism).

MERLIN WIZARD INTERNET MEDIA S.r.l., Milan (ITALY) - 2004 to 2007
IT Project Manager

I was in charge of the company network and server infrastructure and maintained customers live servers (Web, DB, Mail, Streaming, Advertising). Also covered all Project Management of the Streaming Business Unit (4newC, acquired by MerlinWizard S.r.l. in 2004) with the added scope of R&D for new and innovative technologies to improve the infrastructure and expand the business. During my experience there I heavily streamlined and standardized IT company procedures, migrated the infrastructure to Enterprise level systems (moved the servers from an office CDN to MIX connected server farm, migrated the servers from custom assembled hardware to DELL Enterprise machines). I also successfully planned and managed large multi-site live streaming events for top level companies (ManPower, Ogilvy).

4newC S.r.l., Milan (ITALY) - 2002 to 2004
Founder & IT Project Manager

4newC was founded with the vision of bringing the innovative concept of Video Advertising to the Italian Market. As pioneers in the sector we obtained important partnerships with advertising companies (Publitalia, Ogilvy). I also maintained the company servers infrastructure (Web, DB, Mail, Streaming, Advertising), managed R&D of innovative technologies for Video Advertising and planned Live Streaming events.

OMNIbit S.r.l., Rome (ITALY) - 1999 to 2002
Helpdesk Director & Senior System Administrator

When I joined OMBIbit it was a young Managed Hosting Services Start-up. I lead the development and implementation of Customers Service Helpdesk procedures, lead the Helpdesk Team and trained the new employees following the model of analogue american start-ups. I was also in charge of maintaining company servers and network (Web, DB, Mail).

NexTech S.r.l., Rome (ITALY) - 1997 to 1998
Helpdesk & Junior System Administrator

At the first work experience I bringed all my passion for IT and learned a lot. I took care of incidents and scheduled interventions on customers site, assisted in the maintenance of the company network and designed and assembled custom PCs.

Perspective and aim.

Building and offering services is what I do for a living, no matter how simple or complex, what I do is find the best solutions to satisfy companies and users’ needs.

In my career, the knowledge that every company has different expectations and needs convinced me to make the attention for every detail the core of my professional life.

This inevitably made me an exceptional team player, technology leader and trusted advisor for both co-workers and senior executives, always looking for new challenges and professional growth.

“ Think my experience can help you? Do not hesitate to write!”

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